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Mobile Phones: Thread #1548


iPhone OS 3.1


19/13/09   From: SirOmega  To: All
 
 For some reason OS 3.1 is always "indexing". Whenever I try to execute a command to play some artist or album, it tells me its indexing. I reset the Sync software, I turn on and off my phone, no dice.
 
29/14/09   From: Noahma  To: All
 
 3.1 screwed things up royally for me as well. It takes well over an hour to index, and if I unplug it or shut the car off at any point after it finishes the index, well.... It indexes all over again. The other little bug is that it only indexes a small portion of my Ipod Touch, and after a few times of requesting songs, it will start skipping though songs witout playing them. Just starts moving forward. Really annoying, Hopefully Microsoft will have an update out very soon.
 
39/15/09   From: jamiep  To: All
 
 Needless to say, Sync and iPhone haven't gotten along terribly well since the get go, and iPhone OS 3.1 makes sync even more useless to iPhone users.. What I think I have the most trouble with is that Ford, Microsoft and Apple haven't been able to make things work, but Apple has added support to the SDK since iPhone OS 3.0 to have hardware device control through an app, that hasn't been taken advantage of to fix these problems. Why not have a Sync App for iPhone / Touch that interfaces with Sync however the Sync engineers see fit. Push text messages or even emails to the system via the app, not have endless indexing of music, make the bluetooth audio reliable, etc. See link: http://developer.apple.com/iphone/program/sdk/accessories.html "With iPhone SDK 3.0, you can also create your own custom protocols to exchange data and commands with your app through the 30 pin dock connector, or wirelessly over Bluetooth." Blaming iPhone for bad support is A MOOT POINT if the audio still pops every 30 seconds over BT, if it takes 30 minutes to index each time, in call sound quality is garbage, and text messaging isn't supported. The tools to fix these problems exist, so let's see them put to use!
 
49/15/09   From: DQSoonerFan  To: All
 
 Yep, 3.1 is even worse than 3.0 for me. Like the OP, it takes a VERY long time for my iPhone to index and now it only recognized about 50 of my 2000 songs so it is pretty much useless as a media player. When I had the iPhone 2.2 firmware, everything was fine but unfortunately, I haven't found a way to roll back my iPhone firmware. Apple and Microsoft need to get together and figure this out-but I won't hold my breath on this one.......
 
59/15/09   From: FlexForever  To: All
 
 I downloaded the 3.1 software thinking would be great for my iPod but it has been four days now Sync is still trying to index my library. I also have the latest version for sync V2.0 with reverse 911 and vehicle health report. I only have about 1500 songs on the iPod (all that would fit with movies and apps) and it used to take about 2-4 minutes to index. Hopefully Apple or Microsoft will fix this soon.
 
69/15/09   From: DQSoonerFan  To: All
 
 OK, I just got through chatting with one of the Sync Customer Service reps who said they ARE aware of the problems with Sync and the iPhone/iTouch and that Apple, Ford, and Microsoft are working on it. She said that there might be some sort of update to resolve it but that she didn't know any more in relation to a possible timeline for it. So....our iPhones still don't work for us but I guess I can at least be glad they are aware of it and working on it. Hopefully, there will be a resolution soon.
 
79/15/09   From: hubeerbrewing  To: All
 
 I too have discovered the iPhone 3.1 problems with Sync. I have tried one thing that helps a little. I have approx. 800 songs on my iPhone and Sync takes 20 minutes to index. If I put my iPhone in Airplane mode so that BT and WiFi is shut off, and then plug in the USB, it seems to cut down the time. My guess is that iPhone is not busy talking to Sync over BT so it is able to devote more cpu time to the USB connection.
 
89/16/09   From: JonCanfield  To: All
 
 I have the same problem with OS 3.1. Along with endless indexing, the system was reset and now I can't pair the phone via BT. Jon
 
99/17/09   From: Gooch  To: All
 
 I may be replacing my Blackberry with an iPhone. How well does the BT connection work using the iPhone? My Blackberry works quite well...will I be sorry I switched? I am not interested in streaming music, just operating the phone through Sync.
 
109/17/09   From: denohew  To: All
 
 SYNC does not fully support the 3.1 Iphone. It is very irritating! Come on guys, work it out with Apple and At&t. I will just enjoy my engine sound for now I guess! I cannot even get my phonebook synced. Useless to me and dangerous if you jack with it while driving! Your " owner's manuel" for SYNC is a joke! Over a million SYNC's on the road? Got to be a couple of Iphone user's! Let's get to work, denohew
 
119/17/09   From: Jbird  To: All
 
 I just bought by first iPhone (3G) and I'm sure it is running the 3.1 OS. I too am having the endless indexing problem. I have had it indexing for well over 30 minutes (1070 songs) and it never finishes. So the media player part is not working at all with the iPhone. I was hoping to not have to carry my iPod with me anymore with the new iPhone, but I guess I will until this gets resolved. You would think it would be resolved soon since the iPhone HAS to be one of, if not THE most popular cell phone out there. I did have success syncing up my contacts for the sync phone feature and that seems to be working well. Now, if I could only listen to my music on there! :(
 
129/17/09   From: JoeFusion  To: All
 
 iphone 3G 3.1 works perfectly as far as Bluetooth phone operation. Most complaints are coming from Bluetooth streaming media. The songs sound like they're skipping about every 45 seconds (probably the bluetooth disconnecting and reconnecting quickly). However, I have had NO problems with phone operation or uploading the phone book.

For playing music i've given up and gone to the USB cable - which is nice because it charges while you use it, and you can voice control the media (vs having to go to the next track on your phone). You also have to turn off bluetooth's "auto play" function if you're going to use the USB cable for playing music, and bluetooth for the phone.
 
139/17/09   From: JoeFusion  To: All
 
 Dear Ford,

Please fix the bluetooth and iphone (3g in my case) "skipping" problem. Not sure if its bluetooth disconnects or whatever, but turning off the "auto-update" for the phone book did not help as described. Repairing the device only helps momentarily, then goes right back to the problem. The USB cable is an ok work around, but I would like to be able to show off the SYNC without pulling my phone out of my pocket.

2010 Fusion hybrid, v3
 
149/17/09   From: MustangAndy  To: All
 
 MY iphone with 3.1 has a distortion problem. All the music sounds distorted.
 
159/17/09   From: JonCanfield  To: All
 
 Prior to the OS 3.1 upgrade, BT worked fine for me for phone calls. Regular pauses made it useless for me for music playback though. Jon
 
169/18/09   From: Gooch  To: All
 
 I am only using my iPhone for phone calls with Sync. Not sure why I'd upgrade from 3.01 to 3.1 if there is any chance of BT becoming worse. Seems like some have it working, but others not.
 
179/18/09   From: SYNC-SOFTWARE  To: All
 
 

Hi JoeFusion,

As I have mentioned in other threads, the skipping is an iPhone issue. There is nothing that Sync can do about it. I can not speak for Apple, but I am sure they are aware of it.

Mike

 
189/18/09   From: joeescapemi  To: All
 
 I have the exact same problem... thanks for your post. At least I am not alone in getting USB to work.
 
199/19/09   From: COlsen  To: All
 
 My iPhone also indexes for an incredibly long time, after upgrading to version 3.1. If anyone who is reading this before upgrading to 3.1 please don't upgrade if you have it working. Does the Sync team have an ETA for a fix for this? My car isn't even a month old and it's having technical issues already. How will we know when there is an update for Sync?
 
209/19/09   From: philo  To: All
 
 >> I may be replacing my Blackberry with an iPhone. How well does the BT connection work using the iPhone? My Blackberry works quite well...will I be sorry I switched? I am not interested in streaming music, just operating the phone through Sync. >> My iPhone (2G) with 3.1 is fine for Bluetooth telephone calls via SYNC. I, too, use it only for telephone [I have maybe 15 songs on the iPhone].
 
219/19/09   From: Intrepid00  To: All
 
 I've found that a good workaround is to use playall. Playlist may work as well. Asking for a specific track will diffently result in skip of tracks. As for want a sync app that's terriable if sync needs it to be running to work with sync sync will break on the next call or prevent you from using a nav app. A sync app to deliver or even better give health report right on the phone would be neat though. Now if we could only get the txt message center to work and maybe transfer ringtones. I just really want tXt delivery.
 
229/22/09   From: scots  To: All
 
 

Ever since I updated my iPhone 3G OS to the latest 3.1 version I've been having a problem with the iPhone automatically starting to play music when I start my Escape. I have NEVER attempted to listen to music via Bluetooth in my Escape, but the iPhone starts playing music no matter what the Escape's stereo is set to. It says the output is being sent to SYNC, even though the stereo is set on something else. It can be on CD, Sirius, etc, and the iPhone starts right up with the music. I've tried removing the iPhone from SYNC and doing the pairing again, I've gone into SYNC settings and turned off autoplay, I've stopped playback on the iPhone and changed the output back to iPhone rather than SYNC while the Esacpe is running...and nothing seems to make this behavior stop. Sometimes the music will stop when I turn off the Escape, and sometimes it keeps playing after I turn off the Escape. There's GOT to be a way of stopping this from happening, and I would love to know how to do it! This does nothing but waste battery on my iPhone...especially when I don't think to check it and make sure the music isn't playing. This may have been happening before I updated the iPhone to 3.1, but if it was I never noticed it before.

[moderator edit - moved this post to an existing iPhone 3.1 thread]

 
239/22/09   From: KyleSwaner  To: All
 
 I also have an IPhone. The music skips in Blue tooth audio mode. So I plugged into USB and it worked great UNTIL I downloaded latest firmware for the phone now NOTHING!!!! The USB won't read my phone. Anyone else experience this?
 
249/25/09   From: kevy002  To: All
 
 It's most likely trying to play over bluetooth. If you go into the ipod app on your iphone and look at the very bottom, it will say Sync. Click that and then select dock connector and it'll play through the usb cable. I have to do this every time I plug in my phone with the usb cable.
 
259/27/09   From: mtf612  To: All
 
 

Hey I dont mean to spam or bump a thread or something of the sort but this thread :

http://boards.synccommunity.com/n/pfx/forum.aspx?tsn=1&nav=messages&webtag=fordsyncmb&tid=1578

is highly realevent to the issues you guys are experienceing with your iphones and itouches. It is a possible soltuion with instructions which worked for me! My iphone had the indexing issue.

(Iphone 3gS -OS 3.1 +mms - 2010 mustang -non navigation - Sync 3.0 ) [Issue began with 3.1 upgrade]

 
269/30/09   From: JonCanfield  To: All
 
 Well, I finally have my iPhone with OS 3.1 working again. I just did a drive from WA to CA and had the phone plugged in for no reason other than keeping it charged. I was surprised that after a bit over 22 hours, Sync reported that indexing was complete! This is for 2,137 songs. It seems to be working now, but I dread adding anything additional and finding out it does a complete re-index. Jon
 
2710/2/09   From: phi922  To: All
 
 Does anyone know what is a good auxiliary cord to buy ? I have went through two of them and both came up short , i just want to play my music in a matter of seconds without annoying hold ups by sync (indexing and such). Thankx
 
2812/1/09   From: Black-Flex  To: All
 
 All I want for christmas a smmooth working iphone 3g that gets along with my sync and oh yea text message service (2010 Flex w Nav and iphone 3g w 3.1 update installed)
 
2912/4/09   From: judyray1024  To: All
 
 In the settings for the iPhone, the iPod has a Shake to Shuffle that seems to be set ON for the OS 3.1. If you turn that to off, does the skipping go away?
 
301/26/10   From: Christy  To: All
 
 

Has anyone been able to solve the problem of the i phone starting to automatically play the ipod when it syncs?

 
311/26/10   From: jimmythegreek62  To: All
 
 some i pod touches cannot sync up unless you have picked USB instead of LINE-IN and there is conflict with software that ford is aware of and you must tell APPLE regarding this problem the old MICROSOFT vs. APPLE issue
 
322/24/10   From: Big_J  To: All
 
 Another "My iPhone starts playing automatically" complaint here. I'd really like for that not to happen.

PS: Not sure why the moderator merged this issue with the 3.1 firmware indexing thread. Their cause might be related, but they're two very different issues. The merge made it difficult to find that this issue has already been reported.
 
332/26/10   From: adamg  To: All
 
 there's a thread about this on apple's support site also... there are fixes listed, but none of them work for me.. this is an annoying issue and I hope someone fixes it soon.. autoplay to off doesn't work.. it SHOULD.. but it doesn't.. I downloaded the BlueTooth profile app on my jailbroken iphone and it doesn't work either.. what happen when you disable A2DP is that the audio just goes to the iphone's speakers.. it still plays when the phone sync's to sync every time.. :(
 
342/26/10   From: SYNC-SOFTWARE  To: All
 
 

One of the main factors here is the fact that SYNC has an audio source transition sequence rule that goes from USB to Bluetooth Audio. This has been removed in a future version. It was a well intended feature that turns out to be more trouble than it is worth. In the meantime, one thing you can do is to make sure it never gets into that fallback condition. You can do that by making sure it always has a USB device in place while the ignition is on. If you want to use the iPhone then that means plugging it into USB (and making sure the iPhone is on the "Dock" setting) before turning on ignition and not removing it until after the ignition is off and the door is open.

Mike

 
352/27/10   From: judyray1024  To: All
 
 What happens when a call comes in? I think that I answered the call. Then I don't remember if it went back to USB automatically or if I used the voice command to go back to USB. But after that, there was no sound. I had to actually use the iPhone and select the :USB dock connector again so it would play through the car speakers. This is not good to do while driving! How can this be worked around?
 
363/2/10   From: judyray1024  To: All
 
 The iPhone has again started indexing when I attach it. Every time. Even tho I do not change anything. Just shutting off the car and then turning it back on.